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Support Topics: Email: How To: Setup Apple Mail Application (POP)


OS X 10.0 - 10.4 Instructions
OS X 10.5 (Leopard) Instructions

Mac OS X 10.0 - 10.4.x instructions:

Double Click the Mail App icon to open the Mail App. Once open, go to Mail > Preferences... in the menu bar.

Once in the preferences, click on Accounts icon at the top of the preferences pane. On the bottom of the left hand side, click on the + icon to add a new mail account. On the right side, you will see a place to enter your settings. Start by selecting POP from the Account Type pulldown menu.

Apple Mail App Setup

In the Description field, you can type anything. This is so that you can identify which email account you're working on (since the Mail App allows you to check and send from multiple accounts). In this example, we've just called the account MacHighway mail.

In the full name field, type your name.

The email address field is where you type the POP email account you setup in the MacHighway Mail Control Panel.

Click Continue.

Apple Mail App setup instructions

In the Incoming Mail Server field, type mail.machighway.com

In the User Name field, type your username (this is the same as your email address, except you'll use a % instead of an @)

In the Password field, type the password that you assigned to this email address when you set it up in the email control panel.

Click Continue.

Apple Mail App Setup

In the Outgoing Mail Server box, type in your ISP's SMTP server. If you're not sure what that is, contact your ISP and ask them to give you that information. (Can I use MacHighway's Outgoing Mail Server?)

Click Continue.

You will see a screen confirming your settings. Click Continue. You can click Done on the resulting screen.

Lastly, Go back to the Mail menu, select preferences, and accounts. Highlight the account you just made by clicking on it. Click the Advanced box near the top of the preferences pane. In the Advanced preferences, you will want to select the drop down menu below Remove copy from server after retrieving a message: - In this drop down menu select Right Away.

Apple Mail App Setup

You've now completed the setup. Close the preferences window and you should be ready to start using your mail account.

Mac OS X 10.5 and Above instructions:

Double Click the Mail App icon to open the Mail App. Once open, go to Mail > Preferences... in the menu bar.

Once in the preferences, Select Accounts icon at the top of the preferences pane. On the bottom of the left hand side, click on the + icon to add a new mail account.

On the resulting window, you will see a place to enter your settings. Enter the following for each field:

Full Name: Enter your full name. Spaces are ok

Email Address: Enter the email address you're setting up.

Password: Enter that email address' password.

Click Continue.

Apple Mail App Setup

Under Account Type, select POP. Enter the following information for each field:

Description: This is an arbitrary field but is useful in determining which account these settings are for. To make thing simple, we recommend using your email address as the description.

Incoming Mail Server: Enter mail.machighway.com

Username: Your username is the same as your email address, except with a % instead of an @. (ex, bob.smith%mydomain.com)

Password: This should already be populated with the correct password from the previous screen.

Click Continue.

In the Outgoing Mail Server box, type in your ISP's SMTP server. If you're not sure what that is, contact your ISP and ask them to give you that information. (Can I use MacHighway's Outgoing Mail Server?)

Click Continue.

You will see a screen confirming your settings. Click Continue. You can click Done on the resulting screen.

Lastly, Go back to the Mail menu, select preferences, and accounts. Highlight the account you just made by clicking on it. Click the Advanced box near the top of the preferences pane. In the Advanced preferences, you will want to select the drop down menu below Remove copy from server after retrieving a message: - In this drop down menu select Right Away.

You've now completed the setup. Close the preferences window and you should be ready to start using your mail account.

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